The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Senegal or who observe activities related to social and economic development. The following survey will give the World Bank Group's team that works in Senegal, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Senegal. A local independent firm has been hired to oversee the logistics of this survey.
This survey was designed to achieve the following objectives:
- Assist the World Bank Group in gaining a better understanding of how stakeholders in Senegal perceive the Bank Group;
- Obtain systematic feedback from stakeholders in Senegal regarding:
· Their views regarding the general environment in Senegal;
· Their overall attitudes toward the World Bank Group in Senegal;
· Overall impressions of the World Bank Group's effectiveness and results, knowledge work and activities, and communication and information sharing in Senegal;
· Perceptions of the World Bank Group's future role in Senegal.
· Use data to help inform Senegal country team's strategy.
Between April and July 2014, 2826 stakeholders of the WBG in Senegal were invited to provide their opinions on the WBG's work in the country by participating in a country opinion survey. Participants were drawn from the office of the President, Prime Minster; elected members of the National Assembly; ministries/ministerial departments; consultants/contractors working on WBG-supported projects/programs; PMUs; local governments; bilateral and multilateral agencies; private sector organizations; financial sector/private banks; NGOs; the media; independent government institutions; trade unions; academia/research institutes/think tanks; judiciary branch; and other organizations.
A total of 269 stakeholders participated in the survey (10% response rate).
The results in this year’s Country Survey were compared to those in the Country Surveys conducted in FY’11 (N=396; 54% response rate) and FY’07 (N=143; 34% response rate). Data were weighted to reach the same stakeholder composition in three years, which allows for comparisons among three years. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, means of the FY’ 14 data and the total number of respondents in three years are slightly different from those of the original data reported in appendices A, B, C, D, F, G. For the weighted stakeholder breakdown and year comparison results, please see appendix E (page 129) in the "Report of Findings" that is provided as an external resource.
A. General Issues Facing Senegal: Respondents were asked to indicate whether Senegal is headed in the right direction, what they thought were the most important development priorities, which areas would contribute most to reducing poverty and generating economic growth, and how "shared prosperity" would be best achieved.
B. Overall Attitudes toward the World Bank Group (WBG): their familiarity with the WBG, its effectiveness in Senegal, WBG staff preparedness to help Senegal solve its development challenges, the WBG's local presence, the WBG's capacity building in Senegal, their agreement with various statements regarding the WBG's work, and the extent to which the WBG is an effective development partner. Respondents were asked to indicate the WBG's greatest values and weaknesses, the most effective instruments in helping reduce poverty in Senegal, and in which sectoral areas the WBG should focus most of its resources.
C. World Bank Group's Effectiveness and Results: Respondents were asked to rate the extent to which the WBG's work helps achieve development results in Senegal, the extent to which the WBG meets Senegal's needs for knowledge services and financial instruments, the extent Senegal received value for the WBG's fee-based services, the importance for the WBG to be involved in thirty one development areas, and the WBG's level of effectiveness across these areas, such as public sector governance/reform, education, and agricultural development.
D. The World Bank Group's Knowledge Work and Activities: Respondents were asked how often they use the WBG's knowledge work, and were asked to rate the effectiveness and quality of the WBG's knowledge work and activities, including how significant of a contribution it makes to development results and its technical quality.
E. Working with the World Bank Group: Respondents were asked to rate their level of agreement with a series of statements regarding working with the WBG, such as the WBG's "Safeguard Policy" requirements being reasonable, and disbursing funds promptly. The respondents were also asked to rate the contribution of the WBG's technical assistance to solving Senegal's development challenges.
F. The Future Role of the World Bank Group in Senegal: Respondents were asked to indicate what the WBG should do to make itself of greater value in Senegal and which services the WBG should offer more of in the country.
G. Communication and Information Sharing: Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the WBG, and their usage and evaluation of the WBG's websites. Respondents were also asked about their awareness of the WBG's Access to Information policy, were asked to rate WBG's responsiveness to information requests, value of its social media channels, levels of easiness to find information they needed, the levels of easiness to navigate the WBG websites, and whether they use WBG data more often than before.
H. Background Information: Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the WBG, their exposure to the WBG in Senegal, which WBG agencies they work with, their geographic locations, and whether they think that the IFC and the World Bank work well together.
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.